We understand that sometimes you may receive a product that you are not satisfied with. If you wish to return your product, we require that you notify us within 14 days of receiving the item. All products must be returned in their original packaging and in the same condition as they were received. We reserve the right to refuse any returns that do not meet these requirements. Please note that we cannot refund shipping costs or any fees associated with payment processing. If you have any questions or concerns about our return policy, please contact us at Toptechchopshopinfo@gmail.com

Please note the following exceptions to our return and refund policy:

Below are some examples of common exceptions: 

  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must have tags still on and be returned in original product packaging.
  • Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return.
  2. Print the prepaid return shipping label that you will receive by email.
  3. Send all items back to us using the label provided.

Additional Information:

  • How long it takes to receive your refund, replacement product, or store credit.
  • Any shipping fees the customer will need to pay.
  • Any return restocking fees the customer will need to pay.
  • How you handle lost or damaged returns.
  • Contact information for your business if the customer has more questions.

Contact us at Toptechchopshopinfo@gmail.com for questions related to refunds and returns.